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THE SERVICE BASKET Recruitment Services If handled incorrectly, the recruitment process can be a time-consuming and costly exercise with disastrous long-term effects on a company. At Potentia, we have established a proud reputation with organisations of various sizes, and in all sectors of the economy, for following a rigorous and proven professional process of recruitment, assessment, selection and placement. The staffing process utilized at Potentia includes three stages:
During position development, we review the vacancy considering current and future organisational priorities and identify essential job functions and competence. The second stage -recruitment- includes developing and implementing an inclusive recruitment strategy that involves the participation of all relevant stakeholders. The final stage - selection and support -involves reviewing and screening applications for the position, conducting assessments and interviews, making the offer, and designing an individualized orientation and development plan for the new employee. Our binding recruitment “health check” is a participatory process that familiarizes us with your recruitment challenges, goals and enables us to target the candidates you want. Our creative team will drive your message home with print of electronic media that grab prospects and clearly articulate your employment brand image and vision. In addition, they will follow a rigorous process aligned to the very core of your recruitment needs henceforth remove the stumbling blocks to excellence. “Begin with the end in mind.” This is one of the seven habits of highly effective people promoted by thought leader Stephen Covey, and it provides an excellent insight into organizational effectiveness. If the “end” in recruiting is about delivering the right person for the job—right now—it becomes imperative to create a meaningful connection with talent. The ability to connect (or even better, to develop relationships) and offer meaningful and accurate insights into your unique employment value proposition will provide a real competitive advantage in what promises to be an increasingly difficult labor market. Our team commits to a methodical and systematic approach to ensure person to job match and person to culture match. Training and Career Development Training Workshops Working from extensive experience in this field, we are able to assist organizations design and present a variety of training programmes. Our modus operandi is to assist with the creation of programme design to the delivery of training materials to an organization for a training-of-trainer (TOT) programme. In this training model, elected staff members are equipped to present training on an inhouse basis. The courses and programmes include:
In addition to the presentation of the aforementioned workshops, our vast experience in the training field also enables us to offer the following training services to our clients:
Training Needs Analyses For training interventions to be successful, they must be customer-driven and needs-based. We are able to assist organisations with the accurate identification of skills and competency gaps. Typically, jobs are defined according to specific measurable outputs and a gap analysis is usually recommended to determine training needs in relation to them. This analysis serves as a foundation for a training program and is based on actual competency gaps identified for each individual. Assessments This process is designed for individuals who are in need of a development plan to more comprehensively understand their strengths and abilities. It utilises sound assessment processes and includes a detailed feedback session. Furthermore, it is also used to assist organisations to identify the best candidate and the process thereby promotes achieving optimal productivity levels and expenditure of funds. The assessment process provides insight, awareness and the opportunity for an individual to realign personal career objectives with those of the organisation and helps organisations with specific recruitment and selection projects. We identify areas for development and provide tools for change, to both individuals and organisations. Job Descriptions, Job Profiling & Job Grading In addition to compiling job descriptions, positions are profiled and graded to enable organisations to align remuneration fairly. Naturally, the goal [objective] is to reward employees according to the competency levels required in a specific job. Our grading system provides a comparative study of grading systems already in place, enabling companies to enhance existing practices. In profiling a position, core criteria for suitability evaluation exist. These reference points introduce objectivity and, once again, align individual creativity to particular job criteria. Career Guidance This service is designed to provide individuals with sufficient awareness of their innate creative ability so that they can confidently align their career choices. The process is characterised by a comprehensive and structured competency assessment and a facilitation training workshop aimed at making the transition into mainstream easier. Potentia Namibia Recruitment Consultancy cc. is an authorised franchise holder of the PiB assessment tool and we maintain close contact with its developer. Should a client company require verification for specific analysis and authentication of assessment profiles, their participation can be arranged subject to availability. Payroll management A current trend in the Namibian market is to outsource payrolls, especially those for management teams. At Potentia, we are geared towards delivering a comprehensive and confidential payroll management service to both large and small organisations. In association with our auditors we can structure tax beneficial packages. On behalf of five of our clients we ensure that PAYE, SSC, Medical Aid, Group Scheme and pension payments are made monthly and that annually PAYE certificates are issued. Designing performance management processes Throughout southern Africa , performance management is one of the most neglected areas in management. This deficiency can be attributed to a combination of factors which include:
The principles of performance management are universal and simple to apply and a good performance system that is linked to career development attracts greater buy-in from all stakeholders and is motivational to participants. Designing and re-engineering business processes Efficient service delivery is a function of the efficiency of internal procedures and processes. Through assisted process-mapping, we are able to streamline internal processes and procedures resulting in clearly understood steps and resulting in no breaks in the service chain. Outsourcing of Human Resources We offer companies the option of a completely outsourced HR solution, whereby Potentia handles the entire Human Resources function on behalf of a client from recruitment to termination of service. Our approach in this regard offers the staff member a full range of benefits inclusive of medical and a life and disability scheme. This approach creates a joint venture whereby the organisation benefits from a committed team which manages the following functions at a high professional standard:
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